Repairs

Repairs Handbook cover

Emergency Repairs

To report emergency out-of-hours repairs contact the Helpline (048) 90421010

The Helpline opening hours are: Monday – Friday 6pm-8am and Friday 6pm-Monday 8am, every day of the year.

The Helpline is for real emergencies which, left unattended until the offices open, are likely to cause possible injury or serious danger to health.

Please note emergency call-out criteria as follows only:

  • Complete loss of heating in adverse weather conditions
  • Complete loss of hot and cold water
  • Complete loss of electrics if it’s an individual issue and not a problem in the area