Exciting New Job Opportunites in Túath Housing

 

Exciting New Job Opportunities in Túath Housing 

Túath Housing is the fastest growing and most innovative housing association in Ireland. We have ambitious plans to develop our target of 5,000 homes by end 2020 with 3,500 units currently in Management. As consequence, we have the following new vacancies and if interested would like to hear from you today: -

What Túath Offers :

Túath employs some 60 staff nationally. We are an inclusive employer and invest in staff. We are after staff who are proud of the work they do while making a difference to society and our customers. We believe in supporting staff and have a range of work / lifestyle benefits to ensure a good work-life balance.

This is an exciting opportunity to join the  Housing team within Túath in our New Dublin City Centre Office. Our employees benefit from a great working environment, a supportive management team and an attractive benefits package:

  • Competitive Remuneration
  • Generous Training Budget
  • Flexible Working Hours
  • City Centre Location
  • Employee Assisted Program (EAP)
  • Employer Contributory Pension Scheme
  • Mileage Allowance
  • Generous 24 days Annual Leave (excluding public and bank holidays).

 

JOB DESCRIPTION:     HOUSING SERVICES CO-ORDINATOR DUBLIN ( HSCOOI) 2 Positions Available

CONTRACT:                    PERMANENT 37 HOURS PER WEEK

If you are interested in the above position please Email: hr@tuathhousing.ie

CV’s must be returned by email or post by

10.00 am on January 29th 2018

As Housing Services Co-Ordinator, your duties & responsibilities will include:

Housing Management

  • To manage up to 300 properties under the direction of the Housing Services Manager.
  • To deal promptly and effectively with Anti-Social Behaviour issues and breach of tenancies, including preparation of disputes to the Residential Tenancies Board.
  • To allocate and let properties and to assess transfer requests.
  • To deal with all the aspects of empty properties in order to quickly re-let them.
  • To identify and process repairs including, ordering, monitoring and checking work and processing invoices.
  • To liaise with tenants, residents and consultants regarding design and improvement proposals, including the programming of the work.
  • To attend and minute site meetings, residents meetings, public meetings and other meetings, including management company meetings, AGMs and EGMs as required.
  • To facilitate and deliver accompanied property viewings.
  • To undertake pre-tenancy and post-tenancy training courses.
  • To gather information for Insurance Claims and attend court on behalf of the Association if required.
  • To liaise with Local Authorities and developers in relation to handovers and to complete pre and post handover administrative tasks.
  • To answer telephone calls and letters promptly, deal with enquiries and attend Advice Centres or day surges as required.
  • To advise tenants with regard to their rent and service charges and possible welfare entitlements.
  • To ensure income returns and proof of incomes are promptly submitted by tenants.
  • To collect rent and service charges by way of standard procedure.
  •  To maximise rent collection and to control arrears.
  •  To instigate legal action for the non-payment of rent.
  •  To work with residents and community groups to encourage participation and involvement and community integration.
  •  To regularly visit schemes or estates and to note and record any repairs or defects.
  • To quickly and efficiently remedy any estate problems.

Health and Safety

  • To conduct all activities in a manner, which is safe to yourself and others. To be aware and act in accordance with the Association’s Health and Safety Policy.

General

  • To contribute to the effective delivery of Quality Customer Orientated Service through the formulation, review and proper implementation of policies and procedures.
  • To adhere to requirements of Service Level Agreements in the delivery of a quality management service.
  • To participate on forums/working groups/committees as required.
  • To maintain accurate and up to date files for each property in the management area.
  • To produce a monthly report on all housing management issues and key performance statistics for the area.
  • To undertake other occasional duties which are consistent with the responsibilities of the post including very occasional evening or weekend work.

The Successful Candidate:

At least 2 years’ experience in a housing management environment

  • or
  • A relevant qualification in social housing management plus 1 year’s experience in a housing management environment
  • Eligibility to obtain a property services(PSRA) licence
  • Experience of core housing management tasks (allocations, residents associations, rent collection, repairs, tenancy management)
  • Experience of working with the public in a customer oriented environment
  • Experience of community work
  • Knowledge and Skills Computer literacy with experience that includes word-processing, spreadsheets, presentation packages, e-mail, electronic schedulers and internet.
  • Ability to work with accuracy and attention to detail
    Possess good verbal and written communication skills, have the ability to compose letters, memos and reports
  • Ability to be self-motivated and work on own initiative and also be part of a team
  • The ability to handle sensitive and confidential information
  • The ability to deal with problems/enquires in a diplomatic and sensitive manner
  • A high level of organisational skills and the ability to prioritise workload and meet deadlines
  • Possess commitment to deliver a high quality customer focused service
  • Willingness to work outside normal office hours on occasions
  • Full, clean driving licence and daily use of car. Where prevented from this due to a disability the candidate must be able to demonstrate how they will meet the mobility requirements of the post Essential

 

Túath Housing Association reserves the right to enhance the criteria, in line with the employee specification, to facilitate shortlisting.


December 22nd, 2017