Covid 19 Update

Covid 19 Update

Update from Tuath Housing:

Following Government guidance on Covid 19 to limit face to face contact, Tuath is reviewing its position on a daily basis to best protect the health and safety of tenants, employees, contractors and all stakeholders.

In order to protect the health and safety of our staff and customers all offices will remain closed until Friday 17th April (to be reviewed thereafter). The following measures will apply;

  • All offices will be closed to ‘walk in’ visitors. We continue to be contactable via email during normal office hours and by phone 24/7.  Please feel free to avail of the wide range of methods to contact us – we are happy to hear from you.
  • To minimise direct face to face contact, urgent and emergency repairs only will be undertaken at this time. Should you contact us with a repair request, we will assess the nature and urgency of the repair following discussion with you.
  • Staff will continue to carry out essential home and site visits as well as pre-arranged interviews.

We continue to closely monitor the situation and will be following government guidance to ensure we can continue to offer the best possible service at this time. Please keep an eye on our facebook page and website for further updates.

Please telephone your local office for any service relating to your tenancy, or our out of office hours number if you have an emergency.

Dublin – 01 6761602  / Cork – 021 4273508 / Galway – 091 393280 /  Dundalk – 042 9423400 / Emergency Out Of Hours Phone Number (048) 90421010

INCOME/RENT NOTICE:

If your income has been affected by Covid 19 please contact your local Tuath rents team by phone on any of the above numbers selecting option 2 for our Rent Department or send your query by e-mail to info@tuathhousing.ie

It has been decided that NO rent increases will apply for the next 3 months. Please leave your current standing order in place and continue to pay your current rent.

For further information regarding unemployment payments please see https://www.gov.ie/en/service/be74d3-covid-19-pandemic-unemployment-payment/

For more detailed information regarding Covid 19 please see the HSE website below:https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/